Our Reviews
Lucy D|2026 Buick Envision
Confirmed Sales Customer
3/20/2026
Sales person was excellent and helpful!!!
JOANN BARBA
3/21/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
MACUNGIE, PA
Jennifer B|2025 GMC Terrain
Confirmed Sales Customer
5/19/2025
It was wonderful! Anthony was the best!
ANTHONY JAYETILEKE
5/20/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Kelly Buick-GMC and we hope to see you again soon!
PALMERTON, PA
Edward E|2017 Buick LaCrosse
Confirmed Service Customer
5/19/2025
I owned 3 Buicks since 2006. no one but Kelly Buick has ever maintained those cars. Need I say more. Are they inexpensive- NO, but they get the job done right the first time.
5/20/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kelly Buick-GMC!
ALLENTOWN, PA
David W|2018 GMC Acadia
Confirmed Service Customer
5/19/2025
As always Kelly service and water pump replaced was outstanding and fixed right. The only draw back was that that my Car Shield policy was not able to be used. I did submit the bills to Car Shield and will keep you informed and will keep you informed.
5/20/2025
Thank you for choosing Kelly Buick-GMC! We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
EMMAUS, PA
Ronald M|2015 GMC Terrain
Confirmed Service Customer
5/30/2025
Great service as usual.Service advisor Isiah Quinones was very helpful.
5/31/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
BETHLEHEM, PA
Robyn B|2017 Buick Encore
Confirmed Service Customer
5/25/2025
Always great service at Kelly. However, this visit I requested the service advisor to be sure to add my service record for my PA stare inspection to my GM Rewarda account and also the $ amount which I paid in order for me to get rewards points. That wasn’t done. I did provide him with my member ID info at the start of my service.
5/26/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
COOPERSBURG, PA
Christopher B|2013 Chevrolet 1500 Suburban
Confirmed Service Customer
5/29/2025
I brought my car in for diagnosis of an issue and it was determined that the issue was the transmission, and the entire transmission needed to be replaced, the cost ended up to be $6800, which I'm OK with. After I picked up the vehicle, it still exhibited the exact same behavior that I brought it in for. It seems to it was NOT test driven by the mechanic to see if the issue was resolved. The car is currently back in your care trying to diagnose the issue. Needless to say this has not been a great experience so far. Also no manager has been in contact me with to discuss this issue, only my customer experience agent Isiah.
5/30/2025
Our team has acknowledged this review.
ALLENTOWN, PA
Jose G|2019 Buick LaCrosse
Confirmed Service Customer
6/11/2025
I what not very happy with the service the day of my service when I took my car three times in one year with the same problem if they look for a reason to charge me money and they charge me $600 . The service for the problem and the engine it's about to cover in the warranty and then come up with a reason to challenge me anyway I was not very happy because I took my car three times in one year with the same problem and the third time they charge me $600 I don't understand because when I bought the car nobody's explain what is cover and what is not cover I'm very disappointed I will never buy a car at the Kelly Buick again very disappointed
6/12/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
ALLENTOWN, PA
Lorne M|2025 GMC Sierra 1500
Confirmed Sales Customer
6/18/2025
You’re a good experience, but I would like to have gotten copies of all the paperwork that I signed, and I did not
ANTHONY JAYETILEKE
6/19/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ALBURTIS, PA
Jeffrey G|2025 GMC Sierra 1500
Confirmed Sales Customer
6/9/2025
My sales person was great.
MUBASHAR MUGHAL
6/10/2025
Thank you for your kind review about our staff! We sincerely value your business and look forward to your next visit. Take care!
PENNSBURG, PA
Joan G|2025 Buick Envista
Confirmed Sales Customer
6/23/2025
Athony F, salesman was very good & knowledgeable. Will recommend him to others. Also Michael Silvers, Sales Manager was also very helpful.
ANTHONY JAYETILEKE
6/24/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
ALLENTOWN, PA
Mazen R|2025 GMC Sierra 1500
Confirmed Service Customer
6/30/2025
Great customer service. Good communication. And responsive to needs
7/1/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Kelly Buick-GMC and we hope to see you again soon!
BREINIGSVILLE, PA
James S|2025 GMC Sierra 1500
Confirmed Service Customer
7/14/2025
Kelly service department is terrible terrible terrible! They had my truck in total 26 days and did not fix it. It sat on the lot for most of those days. Truck is still not fixed. I’m going to take it somewhere else. Don’t want to go back to Kelly.
7/15/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
ALLENTOWN, PA
Jennifer F|2017 GMC 1500 Sierra
Confirmed Service Customer
5/21/2025
We had a state inspection done, oil change and filters changed. When the filter in the cabin was changed, nothing was put under it when the old filter was removed. It was just pulled out. So, so all sort of debris fell into the fan. When the air conditioner or heat was turned on it made a loud sound and it caused everything to severely vibrate. My husband, after almost an hour, removed all the debris from around the fan area. Going forward, we will be changing the filter ourselves when necessary.
5/22/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
ALLENTOWN, PA
Diane Y|2025 Buick Envista
Confirmed Sales Customer
6/20/2025
Everyone was very friendly and helped us out a lot. They took very good care of us.
EDWARD TOBIA
6/21/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ALLENTOWN, PA
Robert D|2023 GMC Sierra 1500
Confirmed Service Customer
7/9/2025
All service requirements were done.
7/10/2025
We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!
EMMAUS, PA
Thomas B|2017 Buick Envision
Confirmed Service Customer
7/15/2025
Took me in right away. Set up paper work. Everything thing was completed and got my car washed. Also recommended with prices for other work to be done later. Thank you Richard
7/17/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MACUNGIE, PA
Teresa H|2018 GMC Yukon
Confirmed Service Customer
7/21/2025
Having to wait 8 nore days for an appointment to install a malfunctioning computer screen on top of the week it took to be diagnosed, parts ordered & delivered....frustrating .. Parts came in today... service department can't install them until 7/29? $1100.00 i paid upfront.... And from my understanding this is the new normal for service related appointments now... My features are being changed on the fly while the truck is in use... and I jpray every single day, that I don't get into an accident due to all the clicking & changing of features while the truck is in use... god only knows what it's gonna change or turn off next... Ghost screen issues SHOULD BE A TSB! plenty of complaints nationwide on this issue.
7/22/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
EMMAUS, PA
Charlene H|2025 Buick Encore GX
Confirmed Sales Customer
7/4/2025
I despise car shopping! However, Nick made it painless!😃
NICHOLAI LUKE
7/5/2025
Hello, we're happy to hear you had a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
EMMAUS, PA
Elizabeth L|2023 Buick Encore GX
Confirmed Service Customer
7/4/2025
I did not realize that my Inspection was due. I brought my car in for an oil change. The service people saw my mistake immediately, informed me and brought me up to date. I truly appreciated their noticing and helping me avoid a problem!!! Kudos service department.
7/5/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
NORTHAMPTON, PA
Thomas S|2023 GMC Sierra 1500
Confirmed Service Customer
7/14/2025
Service was perfect.
7/15/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
KUNKLETOWN, PA
Jose M|2024 Buick Encore GX
Confirmed Service Customer
7/21/2025
Convenient drop off and quick service.
7/22/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Kelly Buick-GMC and we hope to see you again soon!
ALLENTOWN, PA
Michael G|2023 Buick Envision
Confirmed Service Customer
7/23/2025
Service writer and technician very easy to talk with on the problem I had with my car
7/24/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Kelly Buick-GMC and we hope to see you again soon!
EMMAUS, PA
Karen D|2022 Buick Envision
Confirmed Service Customer
7/28/2025
Mike was very courteous at both drop off and pick up of my SUV. All of the service was completed to my liking and in a timely manner.
7/29/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
MACUNGIE, PA
Deborah S|2022 GMC Terrain
Confirmed Service Customer
9/19/2025
The dealership is great. All the technicians and staff are knowledgeable and very accommodating. Love Kelly GMC/Buick.
9/20/2025
Thank you for recognizing the entire Kelly Buick-GMC team! Knowledgeable, accommodating service is what we aim for every visit, and your feedback means a lot. We look forward to seeing you again soon!
ALLENTOWN, PA
Christian F|2025 GMC Sierra 1500
Confirmed Sales Customer
8/9/2025
Excellent experience made great by the entire sales team
SAMUEL SANTOS
8/11/2025
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Best wishes, Kelly Buick-GMC
ALLENTOWN, PA
Steven K|2016 Buick Encore
Confirmed Service Customer
8/14/2025
Mike in the service department helped to take care of a difficult problem with my check engine light.
8/15/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
ALLENTOWN, PA
Donna B|2024 GMC Terrain
Confirmed Service Customer
8/20/2025
Very nice people and did not try to sell me work I did not need.
8/21/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
COOPERSBURG, PA
Martin B|2024 GMC Yukon
Confirmed Service Customer
8/21/2025
Appointment started on time. Service work completed timely. Updates during my service helpful.
8/22/2025
Punctuality and communication are key, so we’re happy your appointment and updates met your expectations. We look forward to seeing you again soon!
AMBLER, PA
Joseph H|2018 Chevrolet Colorado
Confirmed Service Customer
9/1/2025
As is normal service department was spot on. Never had a hard time dealing with these folks.
9/2/2025
Consistency is key, and we’re so glad our service department continues to be spot on for you. We look forward to seeing you again soon!
GERMANSVILLE, PA
Dwayne M|2018 GMC 1500 Sierra
Confirmed Service Customer
9/1/2025
Very professional and accommodating
9/2/2025
Thank you for recognizing our professionalism and willingness to accommodate—it’s what we strive for every day. Wishing you a fantastic day ahead!
WHITEHALL, PA
Austin S|2025 Buick Envista
Confirmed Sales Customer
9/26/2025
Number 1: fast, friendly service. Obviously as salespeople their job is customer service… but it didn’t feel that way. Either these guys are fantastic at their job or they’re genuinely great people. 2: clean showroom floor. I don’t think I’ve been in a cleaner dealership. 3: the overall vibe. Vibes are immaculate at Kelly Buick GMC. They have a wheel you can spin when you buy a car… staff will ask you multiple times if you need a drink or anything… and they’ll get you into something amazing faster than I’ve ever seen a dealership move.
WILLIAM HAVLIK
9/27/2025
Thank you for the detailed feedback! We’re thrilled that our team, showroom, and overall vibe exceeded your expectations. It’s always our goal to make buying or servicing a car a truly enjoyable experience, and we look forward to welcoming you again on your next visit.
READING, PA
Kirk W|2018 Buick Regal
Confirmed Service Customer
9/26/2025
The service is always good as expected but I felt that there was a significant price increase and was shocked at how much
9/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MACUNGIE, PA
Russell F|2024 GMC Canyon
Confirmed Service Customer
7/25/2025
Service was simple to schedule, completed quickly and right the first time,
7/26/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
FOGELSVILLE, PA
Angela H|2022 GMC Acadia
Confirmed Service Customer
8/13/2025
I wasn’t told in the beginning the coupon wasn’t acceptable. I wasn’t told during the service that my charges were going to change until I went to pay you washed my car and it looked worse than when I brought it in. If I wanted, it rained on I would’ve put it out in the rain
8/14/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
MACUNGIE, PA
Delia S|2025 Buick Encore GX
Confirmed Service Customer
8/15/2025
Polite and helpful explanations. Comfortable waiting area. Work completed as promised. Included car wash
8/16/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
MACUNGIE, PA
Jeffrey G|2024 GMC Sierra 1500
Confirmed Service Customer
8/19/2025
Service Tech Mike was super helpful and courteous
8/20/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
BATH, PA
Leonidas O|2023 GMC Terrain
Confirmed Service Customer
9/8/2025
Very unhappy with my service and was overcharged, I also tried to reach a manager. he has not returned my phone call
9/11/2025
Our team has acknowledged this review.
ALLENTOWN, PA
Dwayne G|2010 Chevrolet Camaro
Confirmed Service Customer
9/29/2025
had a free tire rotation and oil change from service manager they told me tires don't need rotating at this time also I brought a flyer from a previous oil change for a additive for your engine showed it to clerk and he said they no longer have that product and they don't offer anything similar to that anymore tires can be rotated no matter how much mileage you put on them between rotations so I understand pricing goes up but you no longer carry some products anymore
10/1/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
EMMAUS, PA
Nancy M|2024 Buick Envision
Confirmed Service Customer
10/8/2025
The only thing that when you are waiting you don’t have anything for people to snack on other dealers do.
10/9/2025
Thank you for the feedback. We appreciate hearing your comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
BREINIGSVILLE, PA
Thomas K|2026 GMC Canyon
Confirmed Sales Customer
8/1/2025
Ed was very helpful
EDWARD TOBIA
8/2/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
EMMAUS, PA
Annie S|2015 Chevrolet Trax
Confirmed Service Customer
8/25/2025
The wait was over two hours. Appointment were too close together
8/26/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
EMMAUS, PA
Marijane H|2025 Buick Encore GX
Confirmed Service Customer
8/25/2025
Everyone is very helpful.
8/26/2025
Hello, we are glad we could help! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
MACUNGIE, PA
Jayne B|2025 Buick Envision
Confirmed Sales Customer
10/9/2025
Everyone so attentive and friendly
NICHOLAI LUKE
10/10/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
ALLENTOWN, PA
Victor M|2025 GMC Sierra 1500
Confirmed Service Customer
7/19/2025
My vehicle was attended to immediately upon my arrival and the service was completed in a timely manner.
7/21/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ALLENTOWN, PA
Zaida R|2016 Buick Encore
Confirmed Service Customer
8/9/2025
Everyone is very courteous and attentive.
8/11/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Kelly Buick-GMC
ALLENTOWN, PA
John W|2015 Buick Verano
Confirmed Service Customer
8/16/2025
I was told I needed a part that truly never needed to be replaced… apparently just the battery of the sensor needed to be replaced. When asking the service writer why this sensor had to be replaced he tried to twist the issue into it being my fault. I never had an issue with the sensor until I was in for a rim replacement so in the end the issue was the tech who did the work most likely broke the part. I also had asked for my old rim that was being replaced to take with me since I paid for the replacement rim and was told I had to pay an additional fee. GM told me rims aren’t taken back so they could/should have given it to me. Again the service writer twisted the issue saying I never asked for it. Overall felt the service from the writer to the tech as well as the quality of service was poor and I was charged for things I shouldn’t have been charged for. After many years going here I will no longer continue and have advised many others to be aware and stay away.
8/19/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
ALLENTOWN, PA
Robert A|2015 Buick Enclave
Confirmed Service Customer
9/1/2025
Things went well and staff as well as the on line posting kept me informed.
9/2/2025
It’s wonderful to hear that our team and online updates kept you informed throughout your visit. Wishing you a fantastic day, and we’ll be ready to assist anytime you need us!
ALLENTOWN, PA
David C|2017 Buick Encore
Confirmed Service Customer
9/1/2025
They squeezed me in and got the job done the same day!
9/2/2025
It’s wonderful to hear our team could accommodate you and complete the service the same day. We look forward to seeing you again soon!
ALLENTOWN, PA
Nestor L|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
9/25/2025
Very informative and patient.
JASON GREGORY
9/26/2025
Thank you! We’re glad our team was informative and patient. Providing clear guidance every step of the way is always our goal.
EMMAUS, PA
Anthony D|2025 Buick Encore GX
Confirmed Service Customer
10/9/2025
Good quality service. But. The wait time did seem a little long. Richard was very helpful.
10/10/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
MACUNGIE, PA
Robert M|2024 GMC Terrain
Confirmed Service Customer
6/16/2025
Good service, nice service writer, free Oil Change thanks to GM.
6/17/2025
Hi, thank you for taking the time to leave a review for us at Kelly Buick-GMC! We're looking forward to your next visit!
WESCOSVILLE, PA
Donna G|2023 Buick Envision
Confirmed Service Customer
6/18/2025
Everything was
6/19/2025
Thank you so much for choosing Kelly Buick-GMC and for leaving us a wonderful star rating, Donna. We truly appreciate your support and look forward to assisting you next time!
BETHLEHEM, PA
Bette F|2024 Buick Encore GX
Confirmed Service Customer
7/28/2025
I arrived early. They took my car right in. I mentioned that the back-up camera had gone out again briefly just a day before. A new camera is ordered.
7/29/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Kelly Buick-GMC and we hope to see you again soon!
SCHNECKSVILLE, PA
Thomas E|2019 Buick Envision
Confirmed Service Customer
8/4/2025
Service was done in a timely manner. Service Manager was very helpful.
8/5/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
ALLENTOWN, PA
Samantha H|2025 Buick Enclave
Confirmed Sales Customer
8/13/2025
The Sales and Financing team were very helpful!
ANTHONY JAYETILEKE
8/14/2025
It’s great to hear our sales and finance teams were helpful! We look forward to welcoming you back for another smooth and supportive experience.
ALLENTOWN, PA
Ronald T|2026 Buick Enclave
Confirmed Sales Customer
10/29/2025
Very pleased with my purchase your staff is excellent and very accommodating
JASON GREGORY
10/30/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Ronald! We look forward to helping again in the future. Take care!
ALBURTIS, PA
Jeffrey G|2025 GMC Sierra 1500
Confirmed Service Customer
10/29/2025
no complaints
10/30/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
PENNSBURG, PA
Joann B|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
11/8/2025
Having the vehicle serviced was easy I literally parked it and handed the Advisor my key and I relaxed in the service lounge area until it was completed. Then the gentleman brought my key back and I paid the bill and left. ☺️
11/9/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
DOWNINGTOWN, PA
Elaine M|2022 Buick Encore GX
Confirmed Service Customer
11/11/2025
on time, friendly service, price value, location!!
11/12/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
ALLENTOWN, PA
Mark P|2025 Buick Envista
Confirmed Sales Customer
7/9/2025
Our salesman Ed and finance manager Mike made our trade and purchase easy. This was the 2nd car we purchased there and our daughter also purchased one. I would definitely recommend your dealership to our friends.
EDWARD TOBIA
7/10/2025
Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Best wishes, Kelly Buick-GMC
BETHLEHEM, PA
Ernest F|2023 Buick Envision
Confirmed Service Customer
10/9/2025
Everything went well,
10/10/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
WHITEHALL, PA
Alan S|2023 GMC Sierra 1500
Confirmed Service Customer
10/22/2025
I was never greeted when I walked into the service area. I stood there for a couple minutes before someone decided to talk to me. I sent a question via text to the service guy and never got a response. They didn’t reset my oil life on my screen. I don’t know why it takes 2 hrs for an oil change and tire rotation.
10/23/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
BETHLEHEM, PA
Joann B|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
11/17/2025
I can’t say enough good things about this service department. The advisors are knowledgeable, transparent, and genuinely focused on helping customers. They took the time to listen to my concerns, performed a thorough diagnostic, and provided clear recommendations without any pressure. My car was serviced quickly and done right the first time. It’s rare to find a team this trustworthy, efficient, and professional. Five stars all around — I wouldn’t take my vehicle anywhere else! Thanks again Kelly Buick GMC Service Department for your amazing team.
11/18/2025
Your detailed and glowing review is truly appreciated — it’s wonderful to know our service department’s transparency, thorough diagnostics, and efficient work left such a lasting impression. Kelly Buick-GMC will be thrilled by your praise!
DOWNINGTOWN, PA
Ray S|2023 GMC Sierra 1500
Confirmed Service Customer
12/26/2025
Mike was great.. oil change, tire rotation. In and out in no time
12/27/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
ALLENTOWN, PA
Jeffrey G|2024 GMC Sierra 1500
Confirmed Service Customer
2/2/2026
Very good experience
BATH, PA
James S|2017 Chevrolet Colorado
Confirmed Service Customer
2/2/2026
Scheduled me at the wrong building and only fixed or took care of 1 of my issues wich was the biggest. Had transmission rattle fixed that but washer fluid still isnt working it wasn't addressed at all
COPLAY, PA
Chau N|2026 GMC Sierra 1500
Confirmed Sales Customer
10/8/2025
Nothing
SAMUEL SANTOS
10/9/2025
Thank you so much for choosing Kelly Buick-GMC. We truly appreciate your support and look forward to assisting you next time!
ALLENTOWN, PA
David S|2022 Buick Envision
Confirmed Service Customer
10/15/2025
Service advisor was great - answered all questions. Service was done well and quickly
10/16/2025
We’re so pleased to know your service advisor made everything clear and comfortable for you! Answering questions and providing quality, timely service is what our team strives for every day. We’ll be ready to deliver the same dependable care next time you visit!
ALLENTOWN, PA
Philip F|2016 Buick Encore
Confirmed Service Customer
10/15/2025
People were very nice and took care of things very quickly.
10/16/2025
We’re so glad to hear our team took great care of you and handled everything quickly! Efficiency and kindness go hand in hand here, and it’s wonderful to know you felt both. We can’t wait to provide you with the same seamless, friendly service on your next visit!
EAST GREENVILLE, PA
Daniel K|2021 GMC Acadia
Confirmed Service Customer
10/25/2025
Accommodating and respectful; fully informed.
10/26/2025
Hi, thank you for taking the time to leave a review for us at Kelly Buick-GMC! We're looking forward to your next visit!
ALLENTOWN, PA
Nestor L|2025 GMC Sierra 3500 HD
Confirmed Service Customer
10/25/2025
It took too long but it went well.
10/26/2025
Hello, we are glad we could help! We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
EMMAUS, PA
Javier H|2017 GMC 1500 Sierra
Confirmed Service Customer
12/23/2025
Everything good
12/24/2025
Thank you so much for choosing Kelly Buick-GMC. We truly appreciate your support and look forward to assisting you next time!
ALLENTOWN, PA
Lisa T|2004 Chevrolet Silverado 1500
Confirmed Service Customer
1/23/2026
Everyone did a fantastic job.
1/25/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CENTER VALLEY, PA
Russell N|2025 GMC Sierra 1500
Confirmed Service Customer
1/28/2026
Everyone was very nice and helpful
READING, PA
Todd H|2016 GMC Terrain
Confirmed Service Customer
1/30/2026
My service appointment took over 3 hours. After being there for well over an hour, I looked out the window and my car was still sitting outside the service garage, where I parked it. So my 10:45 appointment was not honored. While the gentleman helping me tried to make it right by adjusting my invoice, this is not the first time I have waited for an extremely long time for service to be done.
ALLENTOWN, PA
Carole H|2026 Buick Encore GX
Confirmed Sales Customer
2/16/2026
My purchase was handled professionally and easy.
COLLEGEVILLE, PA
Nahiomy S|2019 GMC Terrain
Confirmed Service Customer
10/23/2025
My car still has the same problem and they agreed that they were going to call me back when they had a car available and I'm still waiting
10/24/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
ALLENTOWN, PA
Stacy P|2021 Buick Encore
Confirmed Service Customer
11/21/2025
Terrific, a always
11/22/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
EASTON, PA
Macy K|2026 GMC Terrain
Confirmed Sales Customer
12/17/2025
Working with Kelly GMC to get me into a new lease was amazing. They made the process so smooth and easy and were happy to answer any questions we had. I truly would recommend anyone go to Kelly GMC for their new vehicle!
GEORGE STRAND
12/18/2025
We appreciate your enthusiastic feedback. It’s wonderful to hear Kelly Buick-GMC made your leasing experience smooth, easy, and informative.
EASTON, PA
Alan S|2023 GMC Sierra 1500
Confirmed Service Customer
12/22/2025
An oil change and tire rotation shouldn’t take 2 hours. They didn’t take my truck back for 1 1/2 hours and then got it done in 15 minutes which is scary. No body even attempted to come out to me and explain they were behind. I don’t get a 25 point free checkup?
12/24/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
BETHLEHEM, PA
Roger D|2023 GMC Terrain
Confirmed Service Customer
1/28/2026
No handicap bathroom you told us last time we where you told us you would fix that problem can’t come back there
LEHIGH ACRES, FL
Thomas S|2018 Buick Encore
Confirmed Service Customer
2/4/2026
Poor communication.Every thing else was fine
NORTHAMPTON, PA
Albert M|2025 GMC Sierra 1500
Confirmed Sales Customer
2/26/2026
So easy to work with was able to do all the work over the phone before I had to drive a hour and twenty minutes to finish the deal just a great sales department to work didn’t try and push anything more on the deal
GREAT MEADOWS, NJ
Donald H|2026 GMC Terrain
Confirmed Sales Customer
3/2/2026
Tom and nick were great to deal with, smooth, purchased a 26 GMC TERRAIN DENALI, very comfortable to deal with
THOMAS HAVILAND
3/3/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
WHITEHALL, PA
Steven M|2025 GMC Acadia
Confirmed Sales Customer
5/15/2025
Tom was absolutly amazing. He understood us as customers very well. He took the time and answered all questions. He worked hard to get us exactly what we were looking for without compromise.
THOMAS HAVILAND
5/16/2025
Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
ZIONSVILLE, PA
Kevin D|2011 Buick LACROSSE
Confirmed Service Customer
5/21/2025
Kelly Buick Service has serviced my car for many years to keep it running reliably. Thank You.
5/22/2025
Hello, thank you for taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kelly Buick-GMC!
BETHLEHEM, PA
John S|2022 Buick Enclave
Confirmed Service Customer
6/17/2025
Just an inpection but i get the info about the condition of tires, breaks ect. Good communication
6/18/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ALLENTOWN, PA
Stephen K|2021 GMC 1500 Sierra
Confirmed Service Customer
7/9/2025
The service from Kelly was great. My Sierra has an active recall involving the 6.2L engine and to date it appears that GM has no answers towards a resolution. That issue is very disturbing and I wish it would get resolved.
7/10/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
NORTHAMPTON, PA
Gary S|2017 GMC Acadia
Confirmed Service Customer
9/18/2025
Overall good experience during my service appointment.
9/19/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTHAMPTON, PA
Lisa K|2022 Buick Enclave
Confirmed Service Customer
10/6/2025
I was taken in on time, did not have to wait long, the service check in was friendly and professionally conducted, I was kept updated as my vehicle was going through inspection.
10/7/2025
We’re delighted your service visit was timely, professional, and kept you updated throughout! Providing efficient, transparent service is our goal, and we’ll continue making every visit smooth and stress-free.
BREINIGSVILLE, PA
Malikia M|2020 Buick Encore GX
Confirmed Service Customer
12/7/2025
Great speedy service.
12/8/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
ALLENTOWN, PA
Robert A|2015 Buick Enclave
Confirmed Service Customer
3/13/2026
Staff very professional
3/14/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
ALLENTOWN, PA
Robert M|2012 Buick LaCrosse
Confirmed Service Customer
12/2/2025
Nate (Dealership Service Director) and Service Representatives ALWAYS provide excellent service and have done so over many years of dealing with Kelly Buick. They are very detailed in describing and performing needed service and inspections and presenting a detailed list of recommended service to be done in future visits. The service team at Kelly Buick is a credit to your organization!!
12/3/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
ALLENTOWN, PA
Dennis G|2023 Buick Encore GX
Confirmed Service Customer
12/9/2025
Timely, curtious, and reasonably priced service.
12/10/2025
Hi, we are so happy to read such a great review about Kelly Buick-GMC! Thank you so much again for your feedback! We hope you have a great day!
ALLENTOWN, PA
William B|2016 GMC Acadia
Confirmed Service Customer
12/31/2025
Polite, knowledgeable Service Rep. Service performed as requested. Very satisfied!!
1/1/2026
We’re delighted our service representative provided polite and knowledgeable support! It’s wonderful to hear the service was completed as requested and that you’re very satisfied.
MACUNGIE, PA
Eric K|2021 GMC 1500 Sierra
Confirmed Service Customer
2/19/2026
Seems like it took way too long to get vehicle back
EMMAUS, PA
Mark N|2026 GMC Canyon
Confirmed Sales Customer
2/25/2026
Great place to get a vehicle. Thanks
NORTHAMPTON, PA
Robert D|2025 GMC Acadia
Confirmed Service Customer
2/25/2026
Better than the best/
LANSFORD, PA
Kristofer F|2026 GMC Canyon
Confirmed Sales Customer
3/4/2026
Everyone was very welcoming
JOANN BARBA
3/5/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Kelly Buick-GMC and we hope to see you again soon!
ALLENTOWN, PA
Mitchell J|2023 Buick Envision
Confirmed Service Customer
3/12/2026
Had too wait over 2 hours for State Inspection. Made Appointment online and they had no record of it. Otherwise they are Great 👍
3/13/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ALLENTOWN, PA
Edward L|2018 Buick Cascada
Confirmed Service Customer
3/12/2026
The service was handled quickly. I feel the service tech overfilled the coolant reservoir and I had to spend time to adjust.
3/13/2026
Hi, thank you for taking the time to leave us this information about your recent visit. We value your feedback and look forward to assisting you next time. If there's anything further we can do for you, we are happy to help!
ALLENTOWN, PA
Wendy Y|2025 Buick Encore GX
Confirmed Service Customer
11/14/2025
Everyone was very friendly and accommodating. I did not have to wait long and love they washed my car!!
11/15/2025
Friendly, accommodating service—and a clean car! We’re glad your visit was enjoyable and hassle-free.
BETHLEHEM, PA
Edric P|2026 GMC Sierra 1500
Confirmed Sales Customer
11/24/2025
World class experience , better than Cadillac! Bill Hav is the man! No pressure from start to finish. My calls texts and emails were answered promptly and precisely. He went above and beyond for me which I am grateful for. 🙏🏼 I will definitely recommend anyone I know looking for a GM product to see Bill Hav
WILLIAM HAVLIK
11/25/2025
Bill will be thrilled to hear your glowing feedback! Providing a world-class, no-pressure experience while being responsive and attentive is exactly what we strive for, and we’re delighted your visit exceeded expectations. Thank you for recommending us!
HOLLIS, NY
Melvin H|2017 Buick Enclave
Confirmed Service Customer
1/2/2026
Very expensive
1/3/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WHITEHALL, PA
James M|2026 Buick Encore GX
Confirmed Sales Customer
1/21/2026
Nicholai was very helpful and courteous in explaining the details of our alternatives , resulting in our purchase of the Buick.
NICHOLAI LUKE
1/22/2026
We appreciate your detailed and encouraging review. Nicholai will be glad to hear he helped explain your options and made your Buick purchase smooth. Thank you for choosing us, and we hope you enjoy every mile!
NAZARETH, PA
Korina R|2026 Buick Envista
Confirmed Sales Customer
3/4/2026
Feel completely unhappy and taken advantage of
EDWARD TOBIA
3/5/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
NESQUEHONING, PA
JAMES W|2026 Buick Enclave
Confirmed Sales Customer
4/6/2026
The experience was satisfactory. It is consistent with what we have come to experience in today's market. They did not have the car we wanted on the lot and were able to find it at another dealership. Our sales rep, Ed, was nice and was able to answer most of our questions. We did suffer the common indignities of waiting a long time for the annoying "let me talk to the manager" car sales tactic of keeping us at their dealership for a much longer time than is necessary. The car pickup day was also typical of today's car dealerships. It literally took us an hour and a half from arriving at a scheduled date and timeframe to get to the point of finishing the paperwork so by the time we were able to get the instructions on how to use the extensive technology (which we love) we were just exhausted by the process that we wanted to get the heck out of there. Unfortunately, this process is not unique to this dealership. The ridiculous "fine print" that needed to be signed far exceeded what is reasonable. if all that paperwork is necessary, it would have been nice to send it to me in advance so I could have reviewed it ahead of time. it is not reasonable to review that much fine print and then sign a statement that "I agree that i reviewed this and acknowledge I understand it." I am aware of the fact that this is not unique to this dealership but it is annoying.
EDWARD C
4/7/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HELLERTOWN, PA
Diane Y|2025 Buick Envista
Confirmed Service Customer
9/23/2025
Ed was very helpful and courteous.
9/24/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
ALLENTOWN, PA
Albert H|2022 GMC Canyon
Confirmed Service Customer
10/10/2025
Service team was great at an early time, 7:30 and kept me up to date during service visit.
10/11/2025
Thank you for noting our team’s early service and keeping you informed throughout your visit! It’s wonderful to know that timely updates made your experience even better. We look forward to seeing you again soon for another smooth and efficient service visit!
WALNUTPORT, PA
Ashley B|2026 GMC Terrain
Confirmed Sales Customer
10/27/2025
Fair and friendlyb
JASON GREGORY
10/28/2025
Thank you for sharing your experience! We’re glad you found our service fair and friendly, and we look forward to continuing to provide a welcoming and positive experience on every visit.
TAYLOR, PA
David O|2021 Chevrolet Colorado
Confirmed Service Customer
11/24/2025
I had a great experience from start to finish. Thanks guys
11/25/2025
We’re thrilled your experience was smooth and enjoyable! Your kind words mean a lot to our team, and we look forward to serving you again.
SLATINGTON, PA
Michael G|2023 Buick Envision
Confirmed Service Customer
11/24/2025
We were promised that the car would be washed when ever we serviced it and it was not done
11/25/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
EMMAUS, PA
David S|2026 Buick Enclave
Confirmed Sales Customer
12/29/2025
Ed, Mike, Jeff all excellent. Left with a good feeling and great car.
EDWARD TOBIA
12/30/2025
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Kelly Buick-GMC and we hope to see you again soon!
MILFORD, NJ
Daniel T|2020 GMC Canyon
Confirmed Service Customer
2/5/2026
Easy scheduling friendly and transparent service advisor
CENTER VALLEY, PA
Jacqueline E|2019 Buick Encore
Confirmed Service Customer
3/27/2026
i think your prices are to high.
3/28/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
EASTON, PA
Troy L|2015 Buick Enclave
Confirmed Service Customer
4/8/2026
Very good, got in and out in a timely manner
RICHARD E
4/9/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kelly Buick-GMC. If you have any further questions, please give us a call. We're always happy to help!
CHESTER, PA
Joseph P|2023 Buick Envision
Confirmed Service Customer
3/23/2026
Service was handled very professionally and efficiently. Everything went very well
3/24/2026
We're glad everything was handled very professionally and efficiently! Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
NORTHAMPTON, PA
Robert E|2023 GMC Sierra 1500
Confirmed Service Customer
4/9/2026
All work was completed in a timely manner.
RICHARD E
4/13/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
EMMAUS, PA
WILLIAM L|2026 Buick Enclave
Confirmed Sales Customer
4/22/2026
I didnt intend to buy a car .....Bill Havitt was amazing. He confidently answered our questions honestly and when he didnt know, he found the person who did. I would highly recommend Bill.
WILLIAM R
4/23/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
LAURELDALE, PA
Todd H|2016 GMC Terrain
Confirmed Service Customer
2/25/2026
I called a week before to make my appointment because I needed work done that required parts and wanted to make sure they were in or could be ordered. I was told that Rich confirmed that the parts for my window as well as control arms for something else were in fact in stock. I dropped my car off the night before so that it was in for my 7:30am appointment. They called me around 2:30pm to tell me my car was done. They stated that the oil change and window repair were completed. I asked about the control arms replacement and they didn't know what I was talking about even though it was listed on my confirmation that it was to be done. When I came to pick up my car, I was told that the parts were not in, even though they confirmed with Rich the week before that they were in. This is not the first time I've had issues with the service dept. at this location. I have had extremely long waits for something that shouldn't take long. I've been on time for an appointment and then my car doesn't go back until 90 minutes later. I will be finding another GMC service station moving forward.
ALLENTOWN, PA
Michalene J|2020 Buick Encore GX
Confirmed Service Customer
3/4/2026
While I waited for my vehicle services to be completed, I spoke with Tom. He was very helpful and knowledgeable about future vehicle purchasing and financing options.
3/5/2026
Hi, we're glad to hear you found our staff very helpful and knowledgeable! We hope to be of service to you again in the future. Take care!
MACUNGIE, PA
Lillian E|2025 GMC Acadia
Confirmed Service Customer
3/4/2026
My appointment was on the time and everybody was friendly
3/5/2026
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
ALLENTOWN, PA
Deanna B|2025 Buick Enclave
Confirmed Service Customer
3/13/2026
Friendly service advisor. I had a 8:30am appointment. Car was promptly serviced & finished at 10am as promised.
3/14/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ALLENTOWN, PA
ALEXANDER Z|2026 GMC Terrain
Confirmed Sales Customer
4/21/2026
Sales people were friendly and knowledgeable..also answered all questions.
EDWARD C
4/22/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
LANSDALE, PA
William C|2016 GMC Acadia
Confirmed Service Customer
4/24/2026
Polite well-prepared Service Advisor. Thorough Inspection and Safety Check.
MACUNGIE, PA
Tammy A|2026 Buick Encore GX
Confirmed Sales Customer
3/6/2026
Sam was wonderful, it was a very pleasant experience.
SAMUEL SANTOS
3/7/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
ZIONSVILLE, PA
Charles B|2025 GMC Sierra 1500
Confirmed Service Customer
3/7/2026
Professional and thorough
3/8/2026
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
COPLAY, PA
Amy S|2019 Buick Enclave
Confirmed Service Customer
3/23/2026
Great service
3/24/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kelly Buick-GMC. If you have any further questions, please give us a call. We're always happy to help!
EASTON, PA
Charity J|2013 GMC Terrain
Confirmed Service Customer
4/6/2026
Quick service. Thank you
ISIAH QUINONES
4/7/2026
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
ALLENTOWN, PA
Annie R|2015 Chevrolet Trax
Confirmed Service Customer
4/14/2026
As always, they serviced the car and even washed the car. They bought me home and picked me up when then car was ready, best service anywhere
RICHARD E
4/15/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
EMMAUS, PA
EILEEN N|2026 GMC Terrain
Confirmed Sales Customer
4/20/2026
Great experience. Ruddy was very good and working with the manager was able to get me in the preferred vehicle at the price I requested. The really work to provided a great experienced and focused on not only satisfying me but going above and beyond to exceed my expectations.
RUDOLPH F
4/22/2026
Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
EASTON, PA
Dwayne D|2010 Chevrolet Camaro
Confirmed Service Customer
4/13/2026
Bad repairs needed.all bullshit.
RICHARD E
4/14/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
EMMAUS, PA
TYSON U|2026 GMC Sierra 1500
Confirmed Sales Customer
4/15/2026
This was another pleasure to work with the Kelly Group. Everybody was very professional, and I did not feel that I was pressured into purchasing anything I did not want.
NICHOLAI LUKE
4/16/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
NAZARETH, PA
MICHAEL C|2026 Buick Envista
Confirmed Sales Customer
4/15/2026
everything was swell and I love my new vehicle
JOANN BARBA
4/16/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out. Enjoy your new vehicle!
BATH, PA
JOHN N|2026 Buick Encore GX
Confirmed Sales Customer
4/21/2026
The sales personnel at Kelly were very professional, but friendly people who answered all our questions and were very honest in their opinions. Nothing was a problem for them. Sam , our salesman, worked hard to get us answers to our questions and to get us our best deal. Mike, Kelly’s sales manager, was honest & forthright with us and made it possible for us to get the automobile we wanted. Nick also helped us with some of the new features on our SUV. Once again it was an enjoyable experience overall.
SAMUEL W
4/22/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
QUAKERTOWN, PA
Monika P|2018 Buick Envision
Confirmed Service Customer
11/25/2025
Great customer service. The staff was friendly and kept me updated on my car. The only thing is I thought it was a little over priced.
11/26/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BETHLEHEM, PA
Joseph C|2024 GMC Sierra 1500
Confirmed Service Customer
11/25/2025
Helpful and friendly
11/26/2025
Thank you for your kind words! Helpful and friendly service is exactly what we aim for—may every visit continue to feel just as welcoming.
NORTHAMPTON, PA
Anthony D|2025 Buick Encore GX
Confirmed Service Customer
3/3/2026
Have all service done at Kelly on my last 2 Buicks. Superb attention to detail.
3/3/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
MACUNGIE, PA
Chris N|2026 GMC Sierra 1500
Confirmed Sales Customer
3/5/2026
Everyone was very nice and completed the process expeditiously.
HOUSE SP
3/6/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
JESSUP, PA
Darakhshan J|2021 Buick Encore GX
Confirmed Service Customer
3/6/2026
Great
3/7/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CENTER VALLEY, PA
Lucy D|2026 Buick Envision
Confirmed Sales Customer
3/20/2026
Sales person was excellent and helpful!!!
JOANN BARBA
3/21/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
MACUNGIE, PA